86 18018298321
Eva@hongesolar.com
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  • Vertex N TSM-NEG19R.20 600-630W
  • Vertex N TSM-NEG19R.20 600-630W
  • Vertex N TSM-NEG19R.20 600-630W

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Vertex N TSM-NEG19R.20 600-630W
Comprehensive Products and

System Certificates

IEC61215/EC61730/IEC61701/EC62716

S0 9001: Quality Management System

S014001:Environmental Management System

S014064:Greenhouse GasesEmissions Verification

S0450o1:Occupational Health and Safety Management System

WhatsApp：86 18018298321
Email：Eva@hongesolar.com

Product Description

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FAQs

Q: How to choose components from different brands? Would you recommend any?

A: We offer a “3-step selection service”:
① Recommend a technical approach (PERC/TOPCon) based on the lighting conditions at the project site.
② Compare the price differences between components of the same specifications from different brands (with the latest price list attached).
③ Provide reference data on power generation from completed projects in the local area.

Q: How to deal with component shortages?

A: Three-level contingency plan:
1. Prioritize the use of reserved production capacity from partner brands.
2. Activate the fast track for equivalent substitute brands.
3. Coordinate with ports to prioritize the allocation of goods in transit.

Q: How do you ensure the safe transportation of components?

A: We provide:
• Professional photovoltaic packaging (shockproof and moisture-proof)
• Full logistics insurance (including sea and land transport)
• Delivery damage inspection service (report submitted within 48 hours)

Q: How to judge the quality of photovoltaic modules?

A: Key indicators for reference:
Conversion efficiency ≥ 21% (monocrystalline PERC modules)
Annual degradation rate ≤ 0.55%
Obtained international certifications such as TÜV and IEC
(We provide free sample testing services)

Q: Do dirty component surfaces need to be cleaned?

A：Maintenance recommendations:
• Normal areas: Natural rainfall is sufficient for cleaning.
• Industrial/desert areas: Rinse with clean water every six months.
• Clean with a professional cleaning tool kit.

Quality and After-sale Assurance

Spare parts assurance system: Over 200 models of replacement components are kept in stock (accounting for 5% of total inventory); equivalent alternatives are provided for discontinued models.

Global Rapid Response Network: Service team responds on site within 48 hours

Technical support: Full-cycle project archive management (10+ years); free technical upgrade consultation; dedicated account manager and technical advisor dual service system

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